Privacy Policy

Effective Date: November 4, 2025 Last Updated: November 4, 2025

Hey there! Welcome to MatchaMocha's Privacy Policy.

We know reading a privacy policy might not be everyone's idea of a good time, but we actually want you to read this! We've worked hard to make this policy as clear and straightforward as possible. Think of us as your guide through the world of data privacy – we're here to explain what information we collect, why we collect it, and how we use it to help you make meaningful connections.

So grab your favorite drink (matcha or mocha, perhaps?) and let's dive in together.

Who We Are
Where This Privacy Policy Applies
Data We Collect
Why and How We Use Your Data
How We Share Data
Cross-Border Data Transfers
Your Rights
How Long We Retain Your Data
Children's Privacy
Privacy Policy Changes
How to Contact Us

1. Who We Are

The company responsible for your data (the "data controller") is:

MatchaMocha Based in Georgia, United States

Email: echocursor@gmail.com

2. Where This Privacy Policy Applies

This Privacy Policy applies to the MatchaMocha dating application and all related services we provide. Whether you're creating your profile, getting matched with someone special, chatting with your matches, or using any of our features, this policy covers it all.

For simplicity, we refer to all of these as our "service" throughout this Privacy Policy.

3. Data We Collect

We can't help you make meaningful connections without some information about you! Here's what we collect and why:

Data You Give Us

Account Data

When you create an account, we collect: • Phone number (required for SMS verification via Twilio)

• Email address

• Password

• Date of birth (to verify you're 18+)

Profile Data

When you complete your profile, you provide: • Name (first name)

• Gender (Male, Female, or Non-Binary)

• Ethnicity

• Profile photos

• Bio (optional)

• Sexual orientation and dating preferences

• Age range preferences

• Ethnicity preferences

• Date type preferences (coffee, restaurant, walk/park, movie, bar)

• Time availability (hourly slots from 9 AM to 9 PM)

Some of this data may be considered sensitive in certain jurisdictions. By providing it, you consent to us using it as described in this Privacy Policy.

Location Data

• GPS coordinates when you set your search location

• Search radius (how far you're willing to travel)

• City, state, and zip code

• Location pin placement on map

Content

When you use our service, you may share: • Photos and videos

• Text messages in chats

• Ratings and reviews of dates

• Reports about other users

Purchase Data

When you buy Mocha Credits or subscriptions: • Transaction details (what you purchased, date, price)

• Payment method information (processed through third-party payment processors)

Customer Support Data

When you contact us: • Your inquiry or complaint details

• Communication history with our support team

• Any additional information you provide

Reports and Safety Data

• Reports you submit about other users

• Reports submitted about you

• Safety-related investigations and actions

Data Generated or Automatically Collected

Usage Data

We collect information about how you use MatchaMocha: • Login times and frequency

• Features you use

• Queue entries and match history

• Search patterns and preferences

• Interactions with other members

• Credits purchased and consumed

• Date attendance and no-shows

Technical Data

Using our service collects: • Device information (device ID, type, operating system)

• IP address

• Browser type and version

• App version

• App crashes and errors

• Advertising identifiers

• Cookie data (see our Cookie Policy)

Data We Collect With Your Permission

Precise Geolocation

If you grant permission, we collect your precise location (latitude and longitude) to: • Help you set your search location

• Find compatible matches nearby

• Suggest meeting venues

Phone Verification Data

• Phone number for SMS verification

• Verification codes sent via Twilio

Photo Verification Data

If you choose to use photo verification: • Photos for verification purposes

• Face geometry data (may be biometric data in some jurisdictions)

Data From Third Parties

Social Media Platforms

If you log in via Facebook, Google, or Apple: • Basic profile information (name, email, profile photo)

• Any data you choose to import

Google Maps and Places

• Venue information (names, addresses, photos, ratings)

• Map data for location selection

• Suggested meeting places based on your date type preferences

Payment Processors

• Transaction confirmation

• Payment method details (we don't store full credit card numbers)

Safety and Security Partners

• Information about banned users from other platforms

• Reports of suspicious or illegal behavior

4. Why and How We Use Your Data

The main reason we use your data is simple: to help you find meaningful connections! Here's exactly how we do that:

To Provide Our Service

Performance of our contract with you

We use your data to: • Create and maintain your account

• Build your profile

• Match you with compatible users using our FIFO algorithm

• Suggest meeting venues via Google Places

• Calculate meeting times based on availability

• Enable real-time chat with your matches

• Process your credit purchases

• Manage your Matcha and Mocha credits

• Send notifications about matches and messages

• Respond to your customer support requests

Data used: Account Data, Profile Data, Location Data, Content, Purchase Data, Usage Data, Technical Data, Geolocation Data

To Keep You Safe

Performance of our contract + our legitimate interest

We use your data to: • Verify your phone number

• Verify your identity through photo verification

• Detect and prevent fraud

• Identify and ban bad actors

• Investigate reports of policy violations

• Prevent banned users from creating new accounts

• Combat spam, harassment, and abuse

• Secure financial transactions

• Comply with legal obligations

Data used: Account Data, Profile Data, Content, Customer Support Data, Technical Data, Phone Verification Data, Photo Verification Data, Reports Data

To Improve Our Service

Our legitimate interest + your consent (where required)

We use your data to: • Analyze how people use MatchaMocha

• Improve our matching algorithm

• Test new features

• Fix bugs and technical issues

• Understand user preferences and behavior

• Develop new features and services

Data used: Usage Data, Technical Data, Profile Data, Customer Support Data

To Communicate With You

Performance of our contract + our legitimate interest

We use your data to: • Send you match notifications

• Alert you to new messages

• Notify you about credit renewals

• Send important service updates

• Respond to your inquiries

• Send promotional emails (with your consent)

Data used: Account Data, Usage Data, Purchase Data

For Legal and Safety Reasons

Compliance with legal obligations + protection of vital interests

We use your data to: • Comply with legal requirements

• Respond to lawful requests from authorities

• Enforce our Terms of Service

• Protect our rights and property

• Prevent illegal activity

• Investigate potential violations

Data used: All categories may be used depending on the legal requirement

5. How We Share Data

We only share your data when necessary to provide our service, keep you safe, or comply with the law.

With Other Members

What we share: • Your profile information (name, age, photos, bio, preferences)

• Your approximate distance from them

• Your messages to them

• Suggested meeting venues (after matching)

What we DON'T share: • Your exact GPS coordinates

• Your phone number or email

• Your precise home/work address

• Your purchase history

With Service Providers

We share data with trusted vendors who help us operate MatchaMocha:

Twilio – SMS verification • Phone number for verification codes

Google – Maps and Places API • Location data for venue suggestions

• Map functionality

Payment Processors (Stripe, Apple Pay, Google Pay) • Purchase and payment information

• We don't store full credit card numbers

Hosting and Infrastructure Providers • Technical data for app functionality

• Usage data for performance monitoring

Customer Support Tools • Support inquiries and communications

Analytics Providers • Usage patterns (anonymized where possible)

• App performance data

With Law Enforcement

We may share data when legally required: • To comply with court orders, subpoenas, or legal processes

• To respond to lawful government requests

• To protect safety and prevent crime

• To enforce our Terms of Service

• To protect our rights in legal proceedings

Data shared varies based on the specific legal requirement

In Business Transactions

If MatchaMocha is involved in a merger, acquisition, or sale: • We may transfer your data to the new owner

• You'll be notified before your data is transferred

• The new owner must honor this Privacy Policy

When You Choose to Share

You may share other members' profiles outside MatchaMocha using our sharing functionality. Please respect others' privacy when doing so.

6. Cross-Border Data Transfers

MatchaMocha is based in the United States. If you use our service from another country, your data may be transferred to and processed in the United States, which may have different data protection laws than your country.

When we transfer data internationally, we use appropriate safeguards such as: • Standard contractual clauses

• Adequate data protection frameworks

• Your consent (where required)

We take steps to ensure your data receives adequate protection wherever it's processed.

7. Your Rights

You have control over your data. Depending on where you live, you may have some or all of these rights:

Access and Portability

Right to know what data we have about you

You can: • Review your profile data in your account settings

• Request a copy of all your data by contacting us

• Export your data in a machine-readable format

How to exercise: Email echocursor@gmail.com with "Data Access Request"

Correction

Right to fix inaccurate or incomplete data

You can: • Update your profile directly in the app

• Contact us to correct other information

How to exercise: Update your profile or email echocursor@gmail.com

Deletion

Right to delete your data

You can: • Delete specific photos or content

• Close your account (Settings > Account > Delete Account)

• Request full data deletion

How to exercise: Delete your account or email echocursor@gmail.com

Note: Some data may be retained for legal or safety reasons (see Section 8)

Objection or Restriction

Right to object to certain data processing

You can: • Opt out of marketing emails

• Withdraw location permissions

• Object to automated decision-making

• Request we stop processing your data for certain purposes

How to exercise: Adjust settings in your account or email echocursor@gmail.com

Consent Withdrawal

Right to withdraw consent

You can: • Revoke location permissions in device settings

• Withdraw consent for optional features

• Opt out of non-essential data processing

Note: Withdrawing consent may limit some features

Right to Lodge a Complaint

If you're not satisfied with how we handle your privacy concerns, you can file a complaint with your local data protection authority.

To exercise your rights: Email: echocursor@gmail.com Subject line: "Privacy Rights Request" Include: Your account email and specific request

We may ask for verification to protect your account security. We'll respond within 30 days.

8. How Long We Retain Your Data

We keep your data only as long as necessary for legitimate purposes.

Active Accounts

While your account is active: • We keep all your data to provide the service

• You can delete specific content anytime

Closed Accounts

After you close your account:

Immediate deletion: • Your profile becomes invisible to other members

• Active matches are cancelled

Safety retention window (3 months): • We keep basic data to investigate any safety issues

• This protects you and other members from abuse

Legal compliance (varies by data type): • Transaction data: 7 years (tax/accounting requirements)

• Credit card dispute data: Duration of dispute period

• Traffic logs: 1 year (legal retention requirements)

• Consent records: 5 years (compliance documentation)

Legitimate interest: • Customer support records: 6 years

• Ban records: As long as necessary to prevent re-registration

• Litigation records: Until legal matters are resolved

Inactive Accounts

If you don't log in for 12 consecutive months, we'll: • Send email warnings at 9, 11, and 11.5 months

• Automatically close your account after 12 months

• Delete your data according to the schedule above

To prevent deletion: Simply log in and use the app

Anonymized Data

Where legally permitted, we may keep anonymized data that can't identify you for: • Service improvement

• Research and development

• Creating new features

9. Children's Privacy

MatchaMocha is only for adults 18 years and older.

We do not knowingly collect data from anyone under 18. If we discover a user is under 18, we immediately: • Terminate their account

• Delete their data

• Block them from creating future accounts

If you believe a user is under 18: Use our in-app reporting feature or email echocursor@gmail.com

10. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect: • New features or services

• Changes in data practices

• Legal or regulatory requirements

• User feedback and improvements

When we make changes: • We'll update the "Last Updated" date

• For material changes, we'll notify you via email or in-app notification

• You'll have time to review before changes take effect

• Continued use after changes means you accept the updated policy

We recommend checking this policy periodically to stay informed.

11. How to Contact Us

We're here to help with any privacy questions or concerns!

General Privacy Inquiries

Email: echocursor@gmail.com Subject: Privacy Inquiry

Data Protection Officer

Email: echocursor@gmail.com Subject: Data Protection Officer

Specific Requests

Data Access/Deletion: echocursor@gmail.com (Subject: "Data Request") Privacy Rights: echocursor@gmail.com (Subject: "Privacy Rights") Security Concerns: echocursor@gmail.com (Subject: "Security Issue")

Mailing Address

MatchaMocha Privacy Department Georgia, United States

Response Time: We aim to respond to all inquiries within 3-5 business days.

Additional Information

Your California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). See our California Privacy Statement for details.

Cookie Policy

We use cookies and similar technologies to improve your experience. Learn more in our Cookie Policy.

Security

We use industry-standard security measures to protect your data, including: • Encryption for data in transit and at rest

• Secure authentication systems

• Regular security audits

• Limited employee access to personal data

• Secure data centers

However, no system is 100% secure. Please use strong passwords and protect your account credentials.

Third-Party Links

Our service may contain links to third-party websites or services. We're not responsible for their privacy practices. Please review their privacy policies separately.

Automated Decision-Making

Our matching algorithm uses automated processing to: • Match you with compatible users (FIFO algorithm)