Support Center

Need Help?

We're here to help with any questions or concerns about your dating experience.

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Frequently Asked Questions

How do I delete my account?
Go to your Profile → Settings → Delete Account. Your data will be permanently removed.
How do credits work?
You get 1 free Matcha credit every Monday. Additional Mocha credits can be purchased. 1 credit = 1 match.
How do I report someone?
Tap the flag icon on their profile or in the chat. Select the violation type and submit your report.
Can I get a refund?
Purchases are generally non-refundable. For special circumstances, contact us at echocursor@gmail.com within 30 days.

Response Time

We aim to respond to all inquiries within 3-5 business days.

For urgent safety concerns, please contact your local law enforcement immediately.